Snapp Dental — SMS Privacy Policy
Overview
Last updated: August 19, 2025
Snapp Dental (“Snapp Dental,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, disclose, and protect information related to your participation in our SMS/text messaging program (the “Program”). This policy applies only to the Program. For our general website/app privacy practices, please refer to our main Privacy Policy.Program Description: SMS alerts and notifications (e.g., emergency voicemail notifications).
Message Frequency: Varies based on account activity. Message & data rates may apply.
Opt-Out: Text STOP to unsubscribe. For help, text HELP. or send email to john@snappdds.com
Information We Collect
- Identifiers: mobile phone number, name (if provided), account/user ID.
- Message Metadata: timestamps, delivery reports, opt-in/opt-out status, carrier and device information.
- Message Content: messages you send to us and messages we send to you (e.g., voicemail alerts).
- Technical Logs: API and diagnostic logs, IP address, error codes for reliability and security.
How We Use Information
- To deliver the SMS alerts/notifications you have requested or authorized.
- To monitor and improve deliverability, reliability, and performance of the Program.
- To prevent fraud, abuse, and unauthorized use, and for security and compliance purposes.
- To comply with applicable laws, regulations, and carrier/industry requirements (e.g., CTIA, TCPA, 10DLC).
Data Retention
We retain SMS-related data only as long as necessary to operate the Program and for legitimate business purposes, including security, auditing, and legal compliance. Message content and logs are typically retained for up to 12 months and then securely deleted or anonymized, unless a longer retention period is required by law.Your Choices & Rights
- Opt-Out: You may unsubscribe at any time by texting STOP to the number that sent you messages. After you send STOP, you will no longer receive SMS from us unless you rejoin by texting START or UNSTOP.
- Help: For assistance, reply HELP to any message.
- Access/Correction/Deletion: You can request access to, correction of, or deletion of your SMS-related information by contacting us (see Contact).
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.Children’s Privacy
The Program is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has enrolled a mobile number, please contact us so we can remove it.International Users
The Program is intended for users in the United States. If you access it from outside the U.S., you consent to the processing and transfer of your information in the U.S. and other countries where our providers operate.Changes to this Policy
We may update this SMS Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date above. Material changes may also be communicated via SMS or email.Contact Us
If you have questions about this Policy or our SMS Program, contact us:- Email: support@snappdental.com
- Phone: 425-405-4445
- Mailing Address: Snapp Dental, 827 128th street sw, everett wa
Carriers are not liable for delayed or undelivered messages.
Recognized SMS Keywords
- STOP, END, CANCEL, UNSUBSCRIBE, QUIT — Unsubscribe from further messages.
- START, UNSTOP, SUBSCRIBE — Re-subscribe after opting out.
- HELP — Get help and a support contact.
Legal
This page is provided for general informational purposes and does not constitute legal advice. For specific compliance guidance (e.g., TCPA, CTIA, 10DLC), consult your legal counsel.
